COVID-19 Update: All our travel insurance providers are still treating COVID-19 as a covered medical event. Click here for more COVID-19 coverage information.

Claim information center

CLAIM CONTACT INFORMATION BY PROVIDER

AXA Assistance USA logo

AXA ASSISTANCE USA

To open a claim
Online: axatravelinsurance.com/file-a-claim
By Phone: 1.855.327.1430

24/7 Emergency Contact Number
Within the US: 1.877.327.1430
Outside the US: 1.630.694.9809

Email
[email protected]

Mailing Address
AXA Assistance USA
PO Box 260337
Miami, FL 33126

battleface logo

BATTLEFACE

To open a claim
Online: claims.battleface.com/policy-lookup

24/7 Emergency Contact Number

Email
[email protected]

Mailing Address
battleface
45 East Lincoln Street
Columbus, OH 43215

Go Ready logo

GoReady Travel Insurance

To open a claim
Online: goreadyinsurance.com/file-a-claim
By Phone: 1.800.774.3959

24/7 Emergency Contact Number
Within the US: 1.877.317.3472
Outside the US: 1.305.455.0896

Email
[email protected]

Mailing Address
GoReady Insurance
4507 N Front St, Suite 200
Harrisburg, PA 17110

Generali Global Assistance logo

GENERALI GLOBAL ASSISTANCE

To open a claim
Online: generalitravelinsurance.com/start-a-claim
By Phone: 1.800.541.3522

24/7 Emergency Contact Number
Within the US: 1.877.243.4135
Outside the US: 1.240.330.1529

Email
[email protected]

Mailing Address
Generali Global Assistance & Insurance Services Attn: Claims Department
PO Box 939057
San Diego, CA 92193

IMG Travel Insurance logo

IMG

To open a claim
Online: imglobal.com/claims-center
By Phone: 1.800.628.4664

24/7 Emergency Contact Number
Within the US: 1.800.628.4664
Outside the US: 1.317.655.4500

Mailing Address
International Medical Group
Claims Department
PO Box 88500
Indianapolis, IN 46208-0500

iTravelInsured logo

ITRAVELINSURED

To open a claim
Online: itravelinsured.com/customer-service/claim-forms
By Phone: 1.866.243.7524

24/7 Emergency Contact Number
Within the US: 1.866.243.7524
Outside the US: 1.317.655.9798

Email
[email protected]

Mailing Address
P.O. Box 88503
Indianapolis, IN 46208

Arch RoamRight logo

ROAMRIGHT

To open a claim
Online: roamright.com/claims
By Phone: 1.855.762.6252

24/7 Emergency Contact Number
Within the US: 1.866.443.6971
Outside the US: 1.443.279.7335

Email
[email protected]

Mailing Address
RoamRight Claims Executive Plaza IV
11350 McCormick Road, Suite 102
Hunt Valley, MD 21031

ProviderTravelInsured

TRAVEL INSURED INTERNATIONAL

To open a claim
Online: travelinsured.com/claims
By Phone: 1.800.243.3174

24/7 Emergency Contact Number
Within the US: 1.866.443.6974
Outside the US: 1.603.328.1707

Email
[email protected]

Mailing Address
Travel Insured International, Inc.
PO Box 6503 Glastonbury, CT 06033

Travelex Insurance Services logo

TRAVELEX INSURANCE SERVICES

To open a claim
Online: travelclaims.bhspecialty.com
By Phone: 855.205.6054

24/7 Emergency Contact Number
Within the US: 1.855.892.6495
Outside the US: 603.328.1373 

Email
[email protected]

Mailing Address
Berkshire Hathaway Specialty Insurance Company
P.O. Box 2986
Clinton, IA 52733

 

TRAWICK INTERNATIONAL

To open a claim
Online: trawickinternational.com/claim-information/file-a-claim/
By Phone: 1.888.301.9289

24/7 Emergency Contact Number
Within the US: 1.877.916.7920
Outside the US: 1.949.916.7941

Email
[email protected]

Fax
251-666-1806

Mailing Address
Co-ordinated Benefit Plans, LLC
On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222
Tampa, FL 33623

 

If you’re experiencing a travel or medical emergency on your trip, contact the 24/7 emergency contact number for your provider located on your policy and noted above.

If you’re unsure who your provider is or need further clarification on how to open a claim, don’t hesitate to reach out to a human at Yonder! Email: [email protected]