COVID-19 Update: All our travel insurance providers are still treating COVID-19 as a covered medical event. Click here for more COVID-19 coverage information.

Claim information center

CLAIM CONTACT INFORMATION BY PROVIDER

AIG_r_rgb

AIG TRAVEL GUARD

To open a claim
Online: travelguard.com/claims
By Phone: 1.800.826.4919

24/7 Emergency Contact Number
Within the US: 1.800.826.1300
Outside the US: 1.715.345.0505

Email
[email protected]

Mailing Address
Travel Guard International
PO Box 47
Stevens Point, WI 54481

Allianz Global Assistance logo

ALLIANZ TRAVEL INSURANCE

To open a claim
Online: allianztravelinsurance.com/file-a-claim
By Phone: 1.800.334.7525

24/7 Emergency Contact Number
Within the US: 1.800.654.1908
Outside the US: 1.804.281.5700

Email
[email protected]

Mailing Address
Allianz Travel Insurance
PO Box 71533
Richmond, VA 23286

April logo

APRIL TRAVEL PROTECTION

To open a claim
Online: us.april-international.com/en/claims
By Phone: 1.844.509.1828

24/7 Emergency Contact Number
Within the US: 1.866.241.0434
Outside the US: 1.240.330.1348

Email
[email protected]

Mailing Address
APRIL Travel Protection
11900 Biscayne Blvd, Suite 610
Miami, FL 33181

AXA Assistance USA logo

AXA ASSISTANCE USA

To open a claim
Online: axatravelinsurance.com/file-a-claim
By Phone: 1.855.327.1430

24/7 Emergency Contact Number
Within the US: 1.877.327.1430
Outside the US: 1.630.694.9809

Email
[email protected]

Mailing Address
AXA Assistance USA
PO Box 260337
Miami, FL 33126

  CSA logo

CSA TRAVEL PROTECTION

To open a claim
Online: csaclaims.com
By Phone: 1.800.541.3522

24/7 Emergency Contact Number
Within the US: 1.877.243.4135
Outside the US: 1.240.330.1529

Email
[email protected]

Mailing Address
CSA Travel Protection
PO Box 939057
San Diego, CA 92193

Generali Global Assistance logo

GENERALI GLOBAL ASSISTANCE

To open a claim
Online: generalitravelinsurance.com/start-a-claim
By Phone: 1.800.541.3522

24/7 Emergency Contact Number
Within the US: 1.877.243.4135
Outside the US: 1.240.330.1529

Email
[email protected]

Mailing Address
Generali Global Assistance & Insurance Services Attn: Claims Department
PO Box 939057
San Diego, CA 92193

IMG Travel Insurance logo

IMG

To open a claim
Online: imglobal.com/claims-center
By Phone: 1.800.628.4664

24/7 Emergency Contact Number
Within the US: 1.800.628.4664
Outside the US: 1.317.655.4500

Mailing Address
International Medical Group
Claims Department
PO Box 88500
Indianapolis, IN 46208-0500

iTravelInsured logo

ITRAVELINSURED

To open a claim
Online: itravelinsured.com/customer-service/claim-forms
By Phone: 1.866.243.7524

24/7 Emergency Contact Number
Within the US: 1.866.243.7524
Outside the US: 1.317.655.9798

Email
[email protected]

Mailing Address
P.O. Box 88503
Indianapolis, IN 46208

Arch RoamRight logo

ROAMRIGHT

To open a claim
Online: roamright.com/claims
By Phone: 1.855.762.6252

24/7 Emergency Contact Number
Within the US: 1.866.443.6971
Outside the US: 1.443.279.7335

Email
[email protected]

Mailing Address
RoamRight Claims Executive Plaza IV
11350 McCormick Road, Suite 102
Hunt Valley, MD 21031

Seven Corners logo

SEVEN CORNERS

To open a claim
Online: sevencorners.com/claims
By Phone: 1.800.335.0477

24/7 Emergency Contact Number
Within the US: 1.800.690.6295
Outside the US: 317-818-2808

Email
[email protected]

Mailing Address
Seven Corners, Inc.
Attn: Claims
303 Congressional Boulevard
Carmel, IN 46032 USA

ProviderTravelInsured

TRAVEL INSURED INTERNATIONAL

To open a claim
Online: travelinsured.com/claims
By Phone: 1.800.243.3174

24/7 Emergency Contact Number
Within the US: 1.866.443.6974
Outside the US: 1.603.328.1707

Email
[email protected]

Mailing Address
Travel Insured International, Inc.
PO Box 6503 Glastonbury, CT 06033

Travelex Insurance Services logo

TRAVELEX INSURANCE SERVICES

To open a claim
Online: travelclaims.bhspecialty.com
By Phone: 855.205.6054

24/7 Emergency Contact Number
Within the US: 1.855.892.6495
Outside the US: 603.328.1373 

Email
[email protected]

Mailing Address
Berkshire Hathaway Specialty Insurance Company
P.O. Box 2986
Clinton, IA 52733

 

Trawick International logo

TRAWICK INTERNATIONAL

To open a claim
Online: trawickinternational.com/resources
/claim-forms

By Phone:  1.877.233.4591

24/7 Emergency Contact Number
Within the US: 1.877.916.7920
Outside the US: 1.949.916.7941

Email
[email protected]

Fax
251-666-1806

Mailing Address
Co-ordinated Benefit Plans, LLC
On Behalf of Nationwide Mutual Insurance Company and Affiliated Companies
P.O. Box 26222
Tampa, FL 33623

 

Tokio Marine HCC logo

TOKIO MARINE HCC MEDICAL SERVICES GROUP

To open a claim
Online: hccmis.com/claims-resource-center
By Phone: 1.800.605.2282

24/7 Emergency Contact Number
Within the US: 1.800.605.2282
Outside the US: 1.317.262.2132

Mailing Address
Tokio Marine HCC – Medical Insurance Services Group
251 North Illinois Street
Suite 600
Indianapolis, IN 46204

TRIPASSURE

To open a claim
Online: tripassure.com/main/claims/
By Phone: 1.800.423.3632

24/7 Emergency Contact Number
Within the US: 1.800.555.9095
Outside the US: 1.603.894.4710

Email
[email protected]

Mailing Address
TripAssure
9225 Ward Parkway, Suite 200
Kansas City, MO 64114

If you’re experiencing a travel or medical emergency on your trip, contact the 24/7 emergency contact number for your provider located on your policy and noted above.

If you’re unsure who your provider is or need further clarification on how to open a claim, don’t hesitate to reach out to a human at Yonder! Email: [email protected]