March 27, 2020 - Meagan Palmer
Congratulations on your travel insurance purchase! We truly hope having a policy in place gives you peace of mind as you prepare for your trip. Before departing though, we recommend going above and beyond to make sure your coverage is as accurate as it can be. Follow the steps below so when the time comes for your well-deserved trip, you can fully enjoy it without second-guessing your benefits.
Upon purchasing a policy on Yonder’s website, you should automatically receive a copy of your purchase confirmation to your email address. If you don’t get this, please contact our team or travel agent to send a copy.
In this email, you should verify your information such as:
If there are discrepancies, it’s important to get those fixed before your plan becomes effective. Often times, changes cannot be made to your insurance after your plan has already started –we wouldn’t want you to be missing out on coverage you paid for!
Speaking of coverage, the most important step is reviewing your travel insurance terms. Remember your confirmation email? It’s more handy than you think! Not only does it show your plan number, but also includes your full policy description or certificate of insurance for you to read. This document lists exactly what’s covered and what’s not. Our team highly encourages customers to read this in full –we know it’s long, so sip on some coffee while you inspect.
Reading your policy description has huge benefits –no pun intended! It’s empowering to know what types of situations are covered under the insurance and clears up confusion what type of coverage is available. You’ll be even more prepared on how to deal with emergency situations too, since policy documents list details on how to contact the emergency assistance team and how to file a claim afterward.
We hope it never happens, but sometimes your travel plans change for the worse. That’s why it’s also extremely helpful to import the 27/7 emergency assistance line phone number for your insurance plan into your phone. You can find this number in the policy description and sometimes even in your confirmation email. Plugging this number into your phone will allow easy access to assistance when you’re on your trip should a travel or medical emergency occur.
Sometimes your trip details might change in the travel planning process. Maybe your trip got rescheduled or you need to insure additional trip expenses you paid for recently. If your insurance hasn’t become effective yet, you can make modifications to your travel insurance such as:
These modifications are fairly easy to make. If you purchased your travel insurance with Yonder, you’ll just need to reach out to our team of friendly humans with the updated information. Doing so will ensure your policy is accurate and providing benefits you need to protect your trip investment!
Once this is all in order, you can travel with peace of mind knowing your travel insurance plan is in place if something were to put a dent in your plans. Time for you to unplug and enjoy your vacation –worry free!
If you need help making modifications or understanding your policy description, don’t hesitate to contact our helpful humans for assistance!